Raffle Draw Helpline
Our helpline is open for all questions regarding entering the draw or to make changes to your ticket order details.
If you require any help/support regarding the 30th Anniversary Raffle or to inform us of any changes to your personal circumstances please contact our 30th Anniversary Raffle Helpline on 0370 085 8836.
The charges for calling 0370 numbers whether from a landline or a mobile will be the same as if the caller was calling a 01 or 02 number, and so are not operated on a premium rate under any tariff.
You can contact us via the web form below with your queries regarding the 30th Anniversary Raffle.
Frequently Asked Questions
How much are tickets?
Each ticket costs £1.
Who can enter?
This raffle is open to adults aged 16 or over, who are UK residents.
How do I enter?
You can enter online via this website – simply select “BUY TICKETS” from the menu above.
How will I know if I’ve won?
Winners will be contacted after the draw has taken place on Friday 29th November, 2019.
Can you claim Gift Aid on my ticket purchase?
Unfortunately no, lottery and raffle draws do not qualify for Gift Aid.
However, if you make a donation with your purchase, we can claim gift aid on this donation. If you are eligible for and complete the Gift Aid information on the entry form we can claim Gift Aid on your behalf. Please read the declaration regarding Gift Aid carefully to ensure you are eligible.
How do I receive my tickets?
If you purchase your ticket(s) online you will receive an email with your ticket number(s).
If you purchase your ticket(s) from a ticket book you will have physical ticket(s) to keep.
Can I pay by cheque?
To pay by cheque you can order a book of tickets by calling our 30th Anniversary Raffle helpline on 0370 085 8836.
I play the lottery already – do I have to enter again?
All lottery players will be entered into the 30th Anniversary Raffle automatically, however you may wish to buy extra tickets in order to increase our chances of a win.
I have another question – who can I speak to?
Please call our 30th Anniversary Raffle helpline on 0370 085 8836 or complete the contact form at the top of this page.